FAQ

You’ll be pleased to know that we offer a re-useable ring sizer, that will help you find your comfortable ring size in no time. Please have a look here Ring sizer.

Please note that in our launch phase no engraving will be offered, but watch this space, we will be offering this soon. 

Please have a look at our care recommendations here: Men’s Ring Cleaning Guide.

Not yet, we do not have a brick-and-mortar store but are available to shop online 24/7, and can deliver nationwide in South Africa. Other countries to be announced soon.

Short answer; No. Because of their strength, tungsten carbide rings don’t bend for resizing or reshaping. Upside: when it comes to accidents where a bendable ring might further injure your finger. Downside: downside if you need a new ring size, you’ll need to get a new ring.

Why not try our ring sizer and be sure? Please have a look here Ring sizer.

All of our payment gateways accept payments from VISA and MasterCard, MasterPass and all major credit and debit cards. Please select the payment gateway of your preference.

Currently, we do not ship outside South Africa. Keep an eye out by sighning up to our newsletter.

Yes, once you have placed your order, a confirmation email will be sent with your tracking number, please note that back-orders may be as delayed as 20 business days before dispatch, if unsure of stock items please do not hesitate to message us.

After placing your order; in 2 – 4 business days. Please note that back order purchases will only be dispatched after a minimum of 20 business days.

To begin a return or exchange please email orders@noblejewel.co

Order confirmation with tracking number will be received within 1 business day of order.